The challenge tormenting revenue cycle departments

Becker's Healthcare September 26, 2024
Andrew Cass

Claims denials continue to torment providers, and the challenge is growing, according to a Sept. 24 report from Experian Health.

Experian’s “2024 State of Claims” report is based on a survey of 210 healthcare staff responsible for administration in finance, billing, registration, reimbursements, claims and collections. The survey was conducted between June 22 and July 10.

According to the report:

• 77% of those surveyed said that payer policy changes are occurring with more frequency, up from 67% in 2022.
• 67% said time to be reimbursed is increasing, compared to 51% in 2022.
• 55% said errors in claims are increasing, compared to 43%...

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