Becker's Healthcare January 21, 2025
In November, all seven Hartford (Conn.) HealthCare hospitals received “A” safety grades from The Leapfrog Group for the second time. Since 2019, the health system has reduced hospital-acquired infections by 40% and serious safety events by 39%.
This success can be attributed in part to Hartford HealthCare’s transition to a regional governance model that prioritizes quality, safety, credentialing and community health, CEO Jeffrey Flaks told Becker’s.
“This enhanced a level of focus and attentiveness at the governance level to strengthen the accountability within our leadership teams,” he said.
A culture of continuous improvement also plays a crucial role.
“It’s hardwired. The mantra within Hartford HealthCare is being the best at getting better, and that’s a core part of our culture,”...
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