Becker's Healthcare March 26, 2025
Jakob Emerson

Kaiser Permanente and UnitedHealthcare have tied as the best U.S. health insurance companies in 2025, according to Insure.com’s annual ranking.

In the final 1 through 5 score, 60 percent came from member survey results, 25 percent from NCQA member satisfaction ratings, and 15% from National Association of Insurance Commissioners’ complaint data.

The survey portion of the ranking was conducted in late 2024 and asked 1,750 customers about their...

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Topics: Insurance, Payer, Survey / Study, Trends
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