Becker's Healthcare December 30, 2025
Giles Bruce

While healthcare AI proliferated in 2025, health systems decided to dial back on the technology for some uses.

The strategy foreshadows the approach that healthcare organizations will take in the new year and beyond, as AI applications will have to start showing results — or risk getting shelved.

“We retired a professional billing tool that was supposed to make coding easier for providers, but the implementation was far more complex than what we were told and we were able to terminate the contract prior to go-live,” said Will Landry, senior vice president and CIO of Baton Rouge, La.-based FMOL Health.

Coral Gables-based Baptist Health South Florida recently dropped an AI-powered virtual care navigator designed to guide patients to the appropriate...

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Topics: AI (Artificial Intelligence), Health System / Hospital, Provider, Technology
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