Forbes October 13, 2025
Few industries of this size remain as fragmented and labor-intensive as logistics and supply chain management. Armstrong & Associates estimates the third-party logistics segment alone accounted for $1.27 trillion in 2023, underscoring the scale of the opportunity. But scale does not mean efficiency. For every truck driver moving goods, there are roughly two employees behind the scenes handling paperwork, compliance checks, and shipment tracking, much of it still manual.
This imbalance is no longer sustainable. The American Trucking Associations anticipates a shortfall of 160,000 drivers by 2030, and administrative hiring pipelines are facing similar strain. This pressure is accelerating demand for automation. Emerging AI-driven platforms are already showing they can take over the bulk of repetitive back-office processes, in some...
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