Forbes March 9, 2021
Seth Joseph

Covid-19 has exacerbated challenges in the home healthcare subsector, while seemingly putting a target on the backs of home health agencies struggling to deliver high-value care. A combination of technology, policy fixes and investment might be the answer.

Bruce Hornsby’s best known chorus contains the lines “That’s just the way it is. Some things will never change.” It’s a reasonable assessment of how much of healthcare operates and the cost problems that only seem to go one way: up.

In 2016, Medicare paid an $7.7 billion in improper payment for home health services and supplies. The majority ($7.4 billion) of these improper payments for home health services and supplies were due to insufficient documentation, a symptom of a fragmented sub...

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