mHealth Intelligence April 19, 2024
Automated text message-based check-ins with patients after hospital discharge did not reduce the rate of ED visits or readmissions, a new study shows.
A program that provided automated text messaging with escalation to clinical care, if needed, was not successful in reducing acute care revisits in the 30 days post-hospital discharge, according to a recent study.
Published in JAMA Network Open, the study assessed a post-discharge outreach program that aimed to support patients after hospital discharge. The post-discharge period is critical for hospitalized patients. The study noted that readmissions and acute care revisits are common. Thus, healthcare provider organizations employ numerous efforts to reduce these through transitional care management programs.
These programs commonly feature nurses calling patients over the telephone...
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