Medscape January 4, 2024
Joe Kita

My mother, who’s 89 years, thinks FaceTime involves a washcloth and some CoverGirl. So, she was understandably puzzled when I sat her in front of a computer for her first-ever telehealth visit.

“I don’t know if I’m going to like this. What’s this new doctor’s name?”

Fortunately, the physician was prompt, and he appeared on the screen smiling in a white lab coat with his name stitched above the breast pocket.

“Hello Connie. I’m Dr X. How are you feeling today?”

“Everything hurts.”

“I’m sorry to hear that, but I’m here to help…”

For the next hour, Dr X conducted a thorough and professional video exam. He was engaged and empathetic and summarized the key takeaways. So, I was surprised...

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