HealthIT Answers June 28, 2022
How Conversational Engagement Helps Patients Get Back on Track
By Sarah Larsen, Chief Growth Officer, Lifelink Systems
During the first year of the Covid pandemic, patients missed around 10M potentially life-saving cancer screenings. The CDC encourages health care professionals to minimize delays in testing by continuing routine cancer screening, and helping patients safely access screening through interventions such as navigation (both human and digital). While rates have rebounded somewhat, we are still well below pre-pandemic rates and this has damaging downstream implications.
Some of the factors that contributed to nation-wide screening declines include site closures and the temporary suspension of certain cancer screening services due to Covid. While some of these factors have improved in recent months, there are still...
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