Becker's Healthcare May 29, 2019
NewYork-Presbyterian has successfully implemented telemedicine, artificial intelligence and robotic process automation into the health system’s operational workflows to improve access to care and the patient experience.
Here, CIO Daniel Barchi describes the system’s key initiatives to add health IT that enhances the care delivery process without placing more stress on physicians and care teams.
Question: What is the best technology investment NewYork-Presbyterian has made in the past year?
Daniel Barchi: We are investing in telemedicine, artificial intelligence and robotic process automation because we feel these technologies offer great opportunities to reach a larger number of patients and provide equal access to high quality care. We are using technology to make our current processes faster and reach a broader patient population.
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