mHealth Intelligence January 5, 2024
Virtual visits within ongoing provider-patient relationships were less likely to result in emergency department visits than those with outside physicians.
Virtual visits with physicians with whom patients did not have an ongoing relationship increased the likelihood of patients going to the emergency department (ED) by 66 percent, according to a recent study.
Amid the rapid growth in telehealth use during the COVID-19 pandemic, concerns grew around the continuity of care. Direct-to-consumer telehealth can help improve access to healthcare; however, it can also lead to fragmentation of care since the patient may not have an ongoing relationship with the physician providing the on-demand service.
The study published in JAMA Network Open aimed to assess the difference in ED use following a...
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