Healthcare Finance News May 11, 2021
Jeff Lagasse

Cigna says it expects demand for virtual care, especially for behavioral health services, to remain high post-pandemic.

Telehealth has undergone a radical transformation during the course of the COVID-19 pandemic. In a little more than 14 months, it has evolved from a niche offering that allowed patients to see clinicians while keeping socially distant to becoming a big part of the future of healthcare.

Telehealth was a viable service before the pandemic but it was reimbursed at lower rates than in-office visits, and there were geographical restrictions that placed strict parameters on where a patient could access virtual healthcare services — as well as where a clinician could treat them. It was, in a word, limited.

Now, with many...

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Topics: Digital Health, Health IT, Insurance, Mental Health, Patient / Consumer, Payer, Provider, Technology, Telehealth
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