mHealth Intelligence November 20, 2023
New research shows that patients are less likely to complete tests and referrals ordered during telehealth visits than those placed during in-person visits.
While the likelihood of patients completing recommended tests and seeking specialty referrals is low across visit modalities, it is worse when ordered during telehealth visits compared with in-person appointments, according to a new study.
Published in JAMA Network Open, the study aimed to assess the prevalence of diagnostic loop closure — the likelihood that recommended tests and referrals are completed — after telehealth and in-person visits and identify associated factors.
Researchers conducted a retrospective cohort study at a large, urban, hospital-based primary care practice and an affiliated community health center in Boston. They examined all visits from...
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