Telehealth more likely to have follow-ups compared with office visits, study finds

Healthcare DIVE January 10, 2024
Emily Olsen

Virtual care visits in most specialties were more likely to have a follow-up within seven days, but the gap between telehealth and office appointments narrowed after 30 or 90 day intervals.

Dive Brief:

• Telehealth visits are more likely to result in a follow-up appointment compared with in-person care for most specialities, according to a study by Epic Research.
• But the gap in follow-up appointments between telehealth and office care narrows when looking at longer timelines. Seventeen specialties out of 24 had more follow-up visits within seven days after telehealth appointments, but only 14 specialties had more follow-ups within 30 days and 13 within 90 days of the initial visit.
• Overall, the follow-up rates for both office and telehealth...

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