Managed Healthcare Executive September 6, 2024
Jared Kaltwasser

Telehealth has become a permanent part of U.S. healthcare delivery, and states are taking steps to regulate it

Kyle Zebley’s two grandmothers have two very different approaches to technology. “The 96-year-old has had a computer for 30 years, has just in the past year opened up an Instagram account, and is very fluent in terms of digital literacy,” says the American Telemedicine Association’s senior vice president for public policy.

He says his 94-year-old grandmother has never touched a computer keyboard. Instead, the two bond over Turner Classic Movies. He’s her go-to resource when she has movie questions. “I come in like a wizard with my smartphone and start answering all of the questions she’s stored up,” says Zebley.

Not surprisingly,...

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