Telehealth did not lead to more follow-up care, study finds. Here’s why that matters.

Telehealth patients did not require more follow-up care than in-person patients, according to a new study published in JAMA Network Open—and experts suggest that these findings may help shape telehealth policies going forward.

Telehealth isn’t going anywhere, so it’s time to think bigger than virtual video visits

Study details and key findings

For the study, researchers analyzed data from 40.7 million U.S. adults who were insured through Blue Cross and Blue Shield Association health plans between July 1, 2019, and Dec. 31, 2020. Health care visits among participants were measured from July 1 to Dec. 31, 2020, and compared with visits during the same period in 2019. A logistical regression model was used...