Telehealth critical for Medicare beneficiaries in pandemic’s first year

Healthcare Finance News March 23, 2022
Jeff Lagasse

Beneficiaries used 88 times more telehealth services during the first year of the pandemic than they used in the prior year.

Telehealth was a critical lifeline for people in the early days of the COVID-19 pandemic, though this was especially true for Medicare beneficiaries, with more than 28 million beneficiaries using virtual health services during the first year of the public-health emergency, according to a report from the Department of Health and Human Services’ Office of the Inspector General.

With more than two in five Medicare recipients using the technology, beneficiaries used 88 times more telehealth services during the first year of the pandemic than they used in the prior year.

Telehealth use peaked in April 2020 and remained high...

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