Healthcare DIVE April 16, 2024
The Federal Trade Commission alleged the digital mental healthcare company had provided sensitive data to third parties and maintained “sloppy” security practices.
Dive Brief:
- Telehealth company Cerebral agreed to pay more than $7 million to settle allegations it disclosed personal health information for advertising purposes and misled customers about easy cancellation policies, according to a proposed order released Monday by the Federal Trade Commission.
- The agency argued that the virtual mental healthcare provider gave sensitive data of nearly 3.2 million consumers — including medical and prescription histories and pharmacy and health insurance information — to third parties like LinkedIn, Snapchat and TikTok through tracking technologies embedded on its website and apps.
- The FTC also alleged Cerebral maintained...
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