Behavioral Health Business January 26, 2026
This is an exclusive BHB+ story.
Telehealth’s post-pandemic rise broadened access to mental health care significantly, but the digital-first patient preference may have hit its growth threshold. Multiple sources have confirmed a decline in telehealth claims nationally in recent months, particularly across behavioral health.
Behavioral health accounted for 67% of all telehealth visits in 2024, according to Trilliant Health, but between 2023 and 2024, the total number of visits plummeted by 10 million – marking the largest decrease in this type of telehealth services since COVID-19. This shifting trend could create a renewed focus for providers on real estate investments and strategic partnerships and may signal trouble for digital-first or digital-only mental health providers, industry insiders told Behavioral Health Business.
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