Behavioral Health Business October 30, 2025
For yet another quarter, Teladoc (NYSE: TDOC) reports that its telemental health subsidiary BetterHelp has seen a decline in revenue, paying users and has a weak profit margin. The segment is partially responsible for a 2.2% decrease in Teladoc’s year-over-year consolidated revenue.
BetterHelp could see further declines through the rest of 2025, Teladoc executives said during the company’s Q3 earnings call on Wednesday.
“Our updated full-year outlook implies fourth-quarter BetterHelp segment revenue down 3.8% to 8.8% year over year,” Mala Murthy, Teladoc’s chief financial officer, said during the call.
However, Teladoc remains optimistic about the rollout of reimbursement models for BetterHelp users in certain states, made possible by its April acquisition of UpLift, a virtual therapy and psychiatry provider with...
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