Healthcare DIVE February 27, 2025
The direct-to-consumer mental health segment’s adjusted earnings before interest, taxes, depreciation and amortization was $77.8 million last year, down 43% from 2023.
Dive Brief:
- Teladoc Health’s losses soared last year as the virtual care vendor struggled with worsening performance at its direct-to-consumer mental health segment, BetterHelp.
- The company recorded a net loss of $1 billion in 2024, compared with $220.4 million in 2023. Its losses were boosted by a $790 million non-cash goodwill impairment charge linked to BetterHelp, according to financial results published Wednesday.
- The mental health segment’s average count of paying users was down 11% at the end of 2024 from the previous year. Though Teladoc is starting to see user growth from quarter to quarter, “we...
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