PYMNTS.com August 20, 2024
Teladoc Health boasts substantial strengths and is positioned for enhanced performance, but according to new CEO Chuck Divita, there is work to do.
“The company has many strengths to build upon and to drive higher levels of execution and performance,” he said during the company’s second-quarter earnings call, but added, “This is a company that is not yet delivering on its fullest potential.”
Divita, who took over as CEO in June, recently interacted with employees and stakeholders and praised the company’s capabilities and focus on patient safety, clinical quality and technological assets, including its member-to-provider matching engines and investments in data science and artificial intelligence, which are crucial for future growth.
But he stressed the importance of fully realizing these...