HIT Consultant January 12, 2026
What You Should Know
– Teladoc Health has launched significant enhancements to its 24/7 Care service, moving virtual urgent care from a simple transactional visit to a comprehensive, integrated clinical experience.
– Powered by the company’s Prism care delivery platform, the enhanced service now treats a broader range of conditions—from sleep issues to uncontrolled diabetes—while offering real-time specialist consults and integrated Health Information Exchange (HIE) data to identify gaps in preventive care.
The Prism Pivot: From Triage to Total Care
Historically, virtual urgent care was limited to “low-acuity” issues like sinus infections or rashes. Teladoc’s new Prism platform changes the clinical scope entirely.
- Expanded Clinical Breadth: Care teams can now manage back and joint pain, hair loss, and sleep...
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