Behavioral Health Business February 20, 2024
Teladoc (NYSE: TDOC) is setting its sights on the international market to grow its direct-to-consumer behavioral health business segment, BetterHelp.
This comes after a revenue dip for BetterHelp in Q4 2023, which the company attributed to a decline in customer-acquisition yield.
Overall, BetterHelp generated $276 million in Q4 revenue, down by $10 million from last quarter. The number of BetterHelp users has also decreased by 34,000 quarter over quarter.
“With our increased focus on profitable growth as a direct-to-consumer business, BetterHelp’s new member acquisition is gated somewhat by the amount of capital we can deploy at an acceptable rate of return in any given period,” Jason Gorevic, CEO of Teladoc, said on a Tuesday earnings call. “This means...
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