Behavioral Health Business July 30, 2025
Ashleigh Hollowell

BetterHelp continues to be a high-upside but challenging segment for Teladoc Health (NYSE: TDOC).

Despite momentum, the business has continued to contribute to waning profitability and financial shortcomings after a decade post-acquisition.

Teladoc, which is one of the largest virtual health providers in the nation, purchased BetterHelp in 2015. At first, it was a promising play – and, in 2022, BetterHelp topped more than $1 billion in revenue. Since then, the direct-to-consumer therapy subsidiary has seen several quarters with consecutive decline.

BetterHelp lost 5% of paying users during the second quarter of 2025 and was responsible for much of the company’s overall 2% dip in revenue year over year, Teladoc executives said Tuesday afternoon during a Q2 2025 earnings...

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