Teladoc, Amazon partnering to offer voice-activated virtual care

MedCity News February 28, 2022
Michael Schroeder

Customers will be able to access Teladoc on Alexa for 24/7 non-emergency general medical care through certain smart speakers, including Echo, Echo Dot and Echo Show. The partnership is evidence of a broader shift in healthcare where companies that otherwise compete are finding opportunities to collaborate.

Teladoc Health announced Monday that it’s partnering with Amazon to offer voice-activated, 24/7 non-emergency general medical care through certain smart speakers. Customers will be able to access Teladoc on Alexa with supported Echo devices, including Echo, Echo Dot and Echo Show.

A spokesperson declined to disclose the terms of the partnership.

Initially it will be an audio-based telehealth service with video visits coming soon, according to the announcement, although no specific date was provided.

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