Healthcare IT Today July 31, 2025
The following is a guest article by Nate MacLeitch, Founder and CEO at QuickBlox
An analysis of 23,000 malpractice lawsuits revealed more than 7,000 of them stemmed from communication breakdowns. That’s $1.7B in costs that might have been avoided with clearer, more consistent messaging between providers and patients.
At the same time, 92% of patients say they expect personalized reminders and messages from their providers. So, why is it still so hard to get communication right in healthcare settings?
The Trusted Exchange Framework and Common Agreement (TEFCA) promises to improve interoperability by standardizing data sharing between health information networks across the U.S. This will result in fewer information silos, better care transitions, and more consistent patient records.
However, communication errors...
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