DOTmed May 17, 2024
From the mobile apps patients use to schedule appointments to the online portal office professionals use to manage claims, there are few aspects of health care and specialty benefits that haven’t been influenced by technology. Healthcare executives, specifically, are turning to these technologies to solve very real problems they are experiencing at the back end—including rising health care costs, industry competition and consumer retention concerns.
Knowing that technology is being integrated like this across all aspects of health care means that every player within the specialty benefits landscape should be invested in not only what technology is being used but how it is being used.
Why each player should be equally as invested in technology
• Healthcare executive: One of...
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