KevinMD January 7, 2026
Gerald Kuo

For many older adults living alone, a smartphone is not a convenience. It is a lifeline.

In elder care meetings, we often discuss telemedicine, wearable sensors, and remote monitoring systems. We focus on dashboards and data. Yet in our pursuit of high-tech solutions, we frequently overlook the most widely used and emotionally loaded digital tool already resting in older adults’ hands: the messaging app.

In Taiwan, as in much of Asia, LINE is not just a chat app. For countless older adults, it is their primary connection to the outside world, to family, to volunteers, and sometimes to health care itself.

When a sticker speaks louder than words

In our home health care and community outreach work, we initially designed...

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