Forbes January 31, 2025
Wendy Zacchio is Chief Information Officer at Zelis, with over 25 years of experience in technology and strategic transformations.
Technology is reshaping healthcare, but its transformative power to dispel health inequities will only be realized if leaders address a critical challenge: the digital divide.
From basic internet connectivity to complex AI capabilities, the potential for innovation to improve human outcomes and reduce disparities is clear. The digital divide encompasses more than just usage or access to technology. It also includes disparities in digital literacy, affordability and the infrastructure needed to support tech advancements. To bridge the gap, healthcare leaders must go beyond traditional roles and ideas to advocate for, invest in and fully implement solutions that ensure equitable access.
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