Tech Can’t Solve the Biggest Factor for Population Health Success: Trust

Managed Healthcare Executive October 23, 2020
Kameron Leigh Matthews

The more we rely on technology, the further away we get from focusing on and addressing one of the most critical components of care: Trust between the patient and doctor.

We’ve made a lot of progress when it comes to technology that connects providers with their patients and helps deliver the kind of information that can improve care. For example, McKinsey & Co. projects virtual visits could account for $250 billion, or 20%, of what federal and commercial payers spend on outpatient, office, and home health visits in 2020. (Before the pandemic, telehealth accounted for an estimated $3 billion in spending.) In addition, the remote patient monitoring market is expected to reach $31 billion by the end of 2023,...

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