HealthIT Answers August 11, 2021
Industry Expert

By Alejandro Sangiovanni, Western Regional Manager, NextGate

Healthcare’s heavy reliance on clipboards, signatures, and plastic ID cards can cause significant frustrations for patients and providers including incorrect patient matching, medical errors, repeated services, and poor communication. Today’s consumers demand convenience. The rise in urgent care clinics over traditional doctor offices continues to grow. Consumers want access to care on their terms. This includes walk-in appointments, neighboring locations, and 24-hour availability. Today, patients flock to their neighborhood urgent care clinic or pharmacy to receive tests, flu shots and COVID vaccinations.

The rise of healthcare retailization is here.

The retailization of healthcare took a big leap in 2018 when CVS made a $69 billion deal to purchase Aetna, the nation’s third-largest health...

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Topics: Digital Health, Health IT, Patient / Consumer, Provider, Retail care, Technology
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