Becker's Healthcare April 28, 2022
As the president and CEO of a leading academic medical center, my primary responsibility is to balance the care and safety of our patients with the needs of my team members. Truth be told, one feeds the other — by making sure my team is supported and feels empowered to raise issues and concerns, admit to mistakes without fear and make recommendations for improvement, which results in patients receiving world-class care.
The recent case involving a nurse in Tennessee who was convicted for accidentally administering a drug that resulted in the death of a patient shines a light on the tremendous complexities of the delivery of healthcare. The truth is healthcare is incredibly sophisticated and highly nuanced. In fact, this...
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