MedCity News June 6, 2019
Erin Dietsche

Scheduling appointments, viewing lab results and requesting prescriptions emerged as the top three functions patients use mobile apps for, according to a SOTI survey of 552 U.S. consumers.

A new survey asked 552 U.S. consumers what they use mobile apps for in healthcare. The top three tasks were scheduling appointments (70 percent of respondents), viewing lab results (52 percent) and requesting prescriptions (40 percent).

SOTI, a company providing mobile and IoT device management solutions, conducted the survey in April 2019 via Survey Monkey. All respondents were between the ages of 18 and 60.

Ryan Webber, SOTI’s vice president of enterprise mobility, said “[p]atients value both convenience and speed” when making appointments, seeing their health information and getting medication. “Therefore, the...

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