NEJM July 25, 2019
While retail health and other convenient care options have been steadily reshaping the health care industry for some time, recent mergers such as CVS Health–Aetna and the growing use of direct-to-consumer telemedicine are accelerating the shift in where patients receive care.
According to a new survey of the NEJM Catalyst Insights Council, health care provider views on the advance of convenient care are generally positive, recognizing the importance of increasing access to care and improving patient utilization behavior with regard to receiving care in the most appropriate setting. But concerns about mega-mergers involving nontraditional players remain.
In New Marketplace Survey: Convenient Care — Opportunity, Threat, or Both?, 67% of respondents say that the proliferation of convenient care has been good...
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