Survey: Patients Increasingly Using Patient Portals to Access Health Records

Healthcare Informatics October 11, 2017
Heather Landi

Four out of five consumers take advantage of their healthcare provider’s patient portal, according to a 2016 survey on consumer access to health information released by the American Health Information Management Association (AHIMA).

The survey findings, based on survey responses from 167 consumers, demonstrate the opportunity for healthcare providers and health information management (HIM) professionals to better engage consumers in accessing and using their personal health information (PHI), according to AHIMA.

“Providing individuals with access to their health information is necessary in delivering high-quality care,” Kim Murphy-Abdouch, clinical associate professor of health information management at Texas State University, said in a statement. “With the age of technology, healthcare providers and health information management professionals must adapt to accommodate the increase...

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