HealthLeaders Media December 7, 2022
Consumers are willing to make the transition to retail settings in exchange for lower costs and better outcomes.
KEY TAKEAWAYS
– The enthusiasm is generational, with 70% of Millennials, 66% of Gen Z and 65% of Gen X anticipating this transition.
– In sharp contrast, only 43% of Baby Boomers or older Americans say they expect to move to new primary care venues.
– At least half of consumers see potential savings on medical expenses as an incentive to look beyond physician-credentialed providers.
Nearly two-thirds of 1,006 adults (61%) in an online poll envision using primary care services at pharmacies, retail clinics and/or pharmacy clinics instead of going to a primary care physician.
The online survey, released Wednesday by Wolters...
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