mHealth Intelligence October 16, 2017
A UnitedHealthcare survey finds more consumers are turning to mHealth apps and online sites to shop for and research healthcare services, but they may not understand what they’re looking for.
Americans are turning to mHealth apps and online websites to shop for healthcare services and do their healthcare research, according to a new survey from UnitedHealthcare.
The same survey found an alarmingly low percentage of consumers who understand four basic health insurance terms, further emphasizing the need for providers and payers to make sure their mobile health platforms aren’t confusing.
The 2017 Consumer Sentiment Survey, released this month, found that roughly one in three consumers now uses an app or their home PC to comparison shop for healthcare services, more...
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