Fierce Healthcare March 22, 2022
A new survey found that four out of 10 Medicare Advantage (MA) customers mistakenly believe they don’t have to stay in-network for care, which is a key difference between the program and traditional Medicare.
The survey was released Tuesday by MedicareGuide.com, which helps with Medicare enrollment and contains responses from 1,148 seniors. It comes as the MA market has increased in size and become a lucrative option for insurers.
A key difference between MA and traditional Medicare plans is that MA plans require customers to only get care from physicians in the plan’s network whereas traditional Medicare covers any physician. The findings appeared to contradict a similar response rate where eight out of 10 said their understanding...