Supply Chain AI: 25 Current Use Cases (and A Handful Of Future Ones)

Forbes October 7, 2024
Steve Banker

When it came out, ChatGPT seemed like magic. It has led supply chain vendors to discuss how they currently use artificial intelligence. Further, virtually every supplier of supply chain solutions is eager to explain the ongoing investments they are making in artificial intelligence.

Any device that can perceive its environment and can take actions that maximize its chance of success at some goal is engaged in some form of artificial intelligence. AI is not a new technology in the supply chain realm; it has been used in some cases for decades. More recently, many other cases have emerged.

Optimization is used in supply planning, factory scheduling, supply chain design, and transportation planning. In a broad sense, optimization refers to creating...

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