HealthLeaders Media November 20, 2023
Research finds that patients are less likely to get follow-up diagnostic tests after a telehealth appointment than after an in-person visit. To address this, health systems need to provide better follow-up services.
KEY TAKEAWAYS
– A study by researchers from Harvard, Beth Israel Deaconess, Brigham and Women’s, Northeastern and Stanford has found that patients aren’t often getting a colonoscopy, cardiac stress test or dermatology consult after seeing their doctor.
– While rates are low for both in-person and virtual visits, patients are less inclined to get those tests done after a virtual visit.
– The research hints at a lack of support by virtual care providers for follow-up care, including helping patients schedule diagnostic appointments and messaging them to make...
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