Medical Xpress July 25, 2024
Gunnar Bartsch, Julius-Maximilians-Universität Würzburg

People trust medical advice less if they suspect that an artificial intelligence is involved in its creation. This is the key finding of a study by psychologists from the University of Würzburg. Their paper is published in the journal Nature Medicine.

The study shows that people rate medical advice as less reliable and empathetic whenever an AI was believed to be involved. This was the case even when the study participants could assume that a doctor had made these recommendations with the help of an AI. Consequently, respondents were also less willing to follow AI-supported recommendations compared to advice based solely on medical expertise of human doctors.

Moritz Reis and Professor Wilfried Kunde from the Chair of Psychology III at...

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Topics: AI (Artificial Intelligence), Patient / Consumer, Provider, Survey / Study, Technology, Trends
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