Commonwealth Fund December 20, 2022
Toplines
The COVID-19 pandemic has compelled states to take measures to encourage greater use of telemedicine
As telemedicine coverage requirements evolve, some states have begun to require coverage of audio-only telephone visits, exempt behavioral health care from limits on telephone visits, and protect patients’ access to their providers
During the first year of the COVID-19 pandemic, many states took measures to encourage greater use of telemedicine. Most took administrative action to respond quickly, but these efforts were temporary. Initial responses were often broad: requiring or allowing coverage of audio-only (i.e., telephone) services, waiving or limiting cost sharing, and requiring reimbursement parity between telemedicine and in-person services.
To understand how states have proceeded with longer-term policy changes to their individual and...
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