STAT December 24, 2024
Businesses need consistent guidelines to ensure fair payment, patient safety, and quality care
Midway through 2024, the bottom fell out of telehealth in the United States — or so it felt like to casual observers of the industry. Within a single week, both Walmart and UnitedHealth’s Optum were reported to shut down their virtual care services, closely following the surprise departure of Teladoc’s longtime CEO in April. Telehealth, the rising star of online-first health care set in motion by the necessity of the pandemic,...