Fierce Healthcare November 15, 2023
Summer Health launched a year ago as a text-based service for parents to get answers to urgent needs from pediatricians.
The startup developed a telehealth messaging platform that aims to answer patients’ medical questions via text in 15 minutes or less.
But, parents often come to the platform with questions about their child’s development or looking for advice about other health issues.
New parents make over 2,000 Google searches a year for queries about their baby’s health – that’s an average of six searches a day, according to a survey from OnePoll.
An estimated 7% of Google’s daily searches are health-related, or about 70,000 health-related searches each minute.
“What we discovered is that because the average parent after...