Becker's Healthcare March 20, 2024
Palo Alto, Calif.-based Stanford Health Care researchers found that using AI in the EHR to assist clinicians with answering patient messages has been able to reduce clerical burden and lower feelings of burnout.
Researchers studied how a large language model generated answers to patient messages from July to August 2023 on behalf of 162 primary care and gastroenterology clinicians. Researchers then surveyed those who used the tool.
Those who responded to the survey said that the AI, which creates a draft response to patients’ messages, lightened their cognitive load and improved their feelings of work exhaustion, according to a March 20 news release from Stanford.
But the tool ultimately did not save clinicians time on answering patient messages....
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