Becker's Healthcare August 14, 2025
Stanford (Calif.) Health Care and experience management company Qualtrics are expanding their partnership to develop AI agents aimed at improving patient experience.
The AI agents, built on the Qualtrics XM platform, are designed to translate predictive insights into timely, targeted actions to ease administrative and coordination burdens for care teams. The tools will be embedded into operational workflows to improve access, care coordination and patient engagement, according to a news release.
The systems said the agents can predict when patients are likely to miss critical appointments, address language barriers by connecting patients with interpreters, detect delays in...
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