Telehealth and Medicine Today June 29, 2024
Background: Telehealth researchers frequently identify barriers to telehealth delivery, but often their literature does not propose change management strategies to improve access to care through telehealth. Systematic reviews support findings that education and training are lacking to ensure high-quality telehealth delivery. Curriculum that addresses technical skills, provides a clinical perspective for addressing digital health care, and proposes best practices can build the foundation for a competent telehealth workforce — most crucially, telepresenters.
Objective: Recognizing an unmet need for standardized training for telepresenting health care professionals, the U.S. Department of Veterans Affairs’ Office of Connected Care (VA OCC) built on its prior telehealth experience to create a Telepresenter Certificate Program (TCP) in partnership with the University of Florida College of Nursing...
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