Becker's Healthcare November 21, 2023
Alexis Kayser

For decades, hard skills have dominated the CEO search. In the post-pandemic world, recruiters are digging for something softer, Fortune reported Nov. 16.

The corner office once felt impenetrable to many employees. “CEO” conjures images of Steve Jobs-like leaders: admirable for their brilliance, but famously egotistical and unapproachable, according to the publication.

When COVID-19 struck, workers began to ask questions that leaders could not answer. The mirage was shattered, and it became clear that CEOs did not have all — or even most — of the answers. Those who shined during the pandemic admitted what they did not know or where they might fall short, and had a knack for connecting people on a deeper level.

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