Becker's Healthcare October 1, 2019
Smartphones are becoming a crucial component for patient engagement, helping hospitals receive feedback from patients about their visits, satisfaction with care teams and more, according to a recent Reaction Data report.
Reaction Data surveyed 48 leadership individuals from healthcare providers across the U.S. for its 2019 Patient Engagement report. Executives included CEOs, CNOs, CMOs, CFOs, COOs and quality directors, among other titles. Survey participants were asked about their thoughts on patient engagement as well as strategies they’ve applied at their respective organizations.
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